PRIVACY POLICY

At DEZZ MODE, the privacy of our customers is fundamental. This policy explains how we collect, use, and protect the information you provide to us.

Information We Collect

We collect information about you in two primary ways:

  1. Information You Provide Directly:

    • Personal Information: Full name, email address, phone number (for contact or shipping notifications), and shipping and billing addresses.

    • Transaction Information: Details of the products you purchase and payment information (though credit card details are handled directly by our payment processor and we do not store them).

  2. Usage Information (Cookies and Tracking Technology):

    • Information about your device and how you use our online store (e.g., the products you view, how long you spend on certain pages, and search referrals). We use this information to improve the shopping experience.

How We Use Your Information

We use your personal information for the following purposes:

  • Process and Ship Your Order: To use your name, address, and contact details to complete the purchase and ensure delivery with USPS.

  • Communication: To send order confirmations, shipping notifications, and respond to your inquiries.

  • Marketing (Optional): If you have opted in to receive our newsletters, we will use your email to send you information about new products, special offers, and the PAND∆MIND collection.

Sharing Your Information

We only share your information with third parties when it is strictly necessary to operate our business:

  • Service Providers: We share shipping information (name, address) with USPS so they can deliver your order.

  • Payment Processors: Transactions are shared with the payment provider to securely process purchases.

Security and Data Retention

We take reasonable steps to protect your personal information. We retain your order information for as long as necessary to complete your transaction, process returns, and comply with our legal obligations.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. If you have any questions about this policy, please contact us at contact@dezzmode.com.